PRIVACY POLICY

At Popromelos, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit or make a purchase through popromelos.com.

Popromelos.com is owned and operated by Shenzhen He Hui Network Co., Ltd.

Information We Collect

When you visit our website, create an account, place an order, contact Customer Service, or otherwise interact with our services, we may collect information such as:

Name
Email address
Telephone number
Billing address
Shipping address
Order information
Payment-related transaction information
Customer Service communications
Device and browser information
IP address
Website activity and usage information

Payment-card information may be handled directly by third-party payment processors. We do not require customers to send complete payment-card information to us by email.

How We Use Information

We may use personal information to:

Process and fulfill orders
Arrange shipping and delivery
Provide tracking information
Process returns and refunds
Provide Customer Service
Prevent fraud and unauthorized transactions
Maintain and improve our website
Understand website usage
Personalize the shopping experience
Provide marketing communications where permitted
Comply with legal or regulatory obligations

Order Fulfillment and Service Providers

We may provide necessary information to third parties that assist us in operating our business, including:

Payment processors
Shipping and logistics providers
Website and technology providers
Customer Service providers
Analytics providers
Advertising and marketing service providers
Fraud-prevention and security providers

These parties receive information as necessary to perform services on our behalf or as otherwise permitted by applicable law.

Cookies and Similar Technologies

Popromelos.com may use cookies and similar technologies to:

Keep the website functioning
Remember user preferences
Understand site usage
Improve website performance
Measure advertising
Personalize content and marketing where permitted

Browser settings may allow you to control or disable certain cookies.

Disabling cookies may affect some website functions.

Marketing Communications

Where permitted, we may send promotional emails or other marketing communications.

You may unsubscribe from marketing emails using the unsubscribe option included in those messages or by contacting us.

Transactional emails relating to your orders, shipping, security, or Customer Service may still be sent when necessary.

Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Complete transactions
Maintain business and tax records
Resolve disputes
Prevent fraud
Meet legal obligations

Retention periods may vary depending on the type of information involved.

Information Security

We use reasonable administrative and technical measures intended to protect personal information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information, which may include requesting access, correction, deletion, or other permitted controls.

To submit a privacy-related request, contact:

popromelos@help-contactus.com

We may need to verify your identity before completing certain requests.

Children's Privacy

Our website and products are intended for general adult consumers and are not directed specifically to children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Their privacy practices are governed by their own policies, and Popromelos is not responsible for the privacy practices of unrelated third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.

The latest version will be posted on this page with an updated revision date.

Contact Us

For questions or requests relating to this Privacy Policy: